Shipping & Returns

Return and Shipping Policy - Updated August 5th, 2023 (11:00 am PST)

Return Policy:

You now have 30 days to try the Flawless Face Pillow Cloud and see the benefits your skin will experience for yourself!

If for some reason the pillow is not a fit for you, simply return back for a refund.

We charge a 20% restocking fee on all returns.

Return shipping is to be paid by the customer. You can ship back via UPS, USPS, or FedEx. 

Please send us an email to contact@flawlessfacepillow.com to let us know you will be returning your pillow to us. 
 

The return applies to the Flawless Face Pillow as well as the Flawless Face Back Sleeper. *Does not apply to the additional pillow covers or hair turbans.

 

International Orders (Outside of US):

International orders are all final sale, no refunds.

International sales are subject to their own customs and VAT taxes that are out of our control. 

We ship out our orders 1-3 business days after you place your order, however international orders take longer due to customs, etc. 

For any questions please email us at contact@flawlessfacepillow.com.


Shipping Policy :

    ⁃    We ship all orders out between 1-3 business days after order was placed. We ship from San Diego CA.
    ⁃    To ensure a safe and completed delivery, all orders are shipped via USPS and will require a Signature on Delivery.
    ⁃    If you are not home, a slip will be left and a redelivery attempted, or you can simply go and pick up your package at the address on the slip.