Shipping & Returns

Starting November 4, 2022 we are now offering a 30 day sleep trial!

You now have 30 days to try the Flawless Face Pillow and see the benefits your skin will experience for yourself!

If for some reason the pillow is not a fit for you, simply return back for a refund.

We charge a 20% restocking fee on all returns. We will mail you a return label, and that will be deducted from the return amount. (Customer is responsible for return shipping, however, we get a discount on shipping, so you will only pay our discounted price)

The return applies to the Flawless Face Pillow as well as the Flawless Face Back Sleeper. *Does not apply to the additional pillow covers or hair turbans.

 

International Orders (Outside of US)

International orders are all final sale, no refunds.

International sales are subject to their own customs and VAT taxes that are out of our control. 

We ship out our orders 1-3 business days after you place your order, however international orders take longer due to customs, etc. 

For any questions please email us at contact@flawlessfacepillow.com.

 

If you purchased a pillow PRIOR to November 4th 2022, our previous policy below applies.

By purchasing a pillow, you agree to our shipping / return policy.

Due to the personal nature of this item, all purchases are final sale and non refundable. You can rest assured the pillow you are receiving is brand new, and has never been used.

Please make sure you test sleeping with and without the strap. The majority of our users sleep with the strap off, and them either on their back or sides. 

If for some reason the Flawless Face Pillow does not work for you, you can resell it on third party sites. In addition you can also donate your pillow and receive a tax deductible receipt. (Please consult with your tax accountant) 

We ship out orders within 1-3 business days from date of purchase. 

In you have an international order, please allow slightly longer shipping times due to customs. 

International orders are all final sale.