Shipping & Returns

Return and Shipping Policy - Updated August 5th, 2023 (11:00 am PST)

Return Policy:

You now have 30 days to try the Flawless Face Pillow Cloud and see the benefits your skin will experience for yourself!

If for some reason the pillow is not a fit for you, simply return back for a refund.

We charge a 20% restocking fee on all returns.

Return shipping is to be paid by the customer. You can ship back via UPS, USPS, or FedEx. 

Please send us an email to to let us know you will be returning your pillow to us. 

The return applies to the Flawless Face Pillow as well as the Flawless Face Back Sleeper. *Does not apply to the additional pillow covers or hair turbans.


International Orders (Outside of US):

International orders are all final sale, no refunds.

International sales are subject to their own customs and VAT taxes that are out of our control. 

We ship out our orders 1-3 business days after you place your order, however international orders take longer due to customs, etc. 

For any questions please email us at

Shipping Policy :

    ⁃    We ship all orders out between 1-3 business days after order was placed. We ship from San Diego CA.
    ⁃    To ensure a safe and completed delivery, all orders are shipped via USPS and will require a Signature on Delivery.
    ⁃    If you are not home, a slip will be left and a redelivery attempted, or you can simply go and pick up your package at the address on the slip.