By purchasing a pillow, you agree to our shipping / return policy.
We ship out orders within 1-3 business days from date of purchase.
In you have an international order, please allow slightly longer shipping times due to customs.
Due to the personal nature of this item, all purchases are final sale and non refundable. You can rest assured the pillow you are receiving is brand new, and has never been used.
Please make sure you test sleeping with and without the strap. The majority of our users sleep with the strap off, and them either on their back or sides.
If for some reason the Flawless Face Pillow does not work for you, you can resell it on third party sites. In addition you can also donate your pillow and receive a tax deductible receipt. (Please consult with your tax accountant)
If you purchased our pillow prior to March 8th 2022, we will honor our previous return policy below.
We accept returns for a pillow within 30 days of purchase. We have a 20% restocking fee that gets deducted from the total. In addition we will deduct the original shipping cost of the pillow.
The customer is responsible to shipping the pillow back to us.
If you have any further questions, please email us at Contact@flawlessfacepillow.com